Mietverwaltung für Eigentumswohnungen. When Thomas Berger inherited an apartment in Vienna a year ago, he knew that he would rent it out - but not at the cost of constant tenant inquiries, payment arrears and repair work. Today, everything runs like clockwork - thanks to professional rental management.
Many owners face the same challenge: they own an apartment and want to rent it out, but don't have the time or the know-how to deal with rent assessment, index adjustments, ancillary cost billing or damage management. This is exactly where rental management - also known as condominium management or apartment management - comes in.
What is rental management?
Tenancy management is a specialized service that relieves the burden on owners of rented apartments. Unlike traditional property management, which is responsible for the common property of a residential building, tenant management focuses on the so-called special property - i.e. your specific apartment and the associated tenancy.
What does special property management actually involve?
- Rent advance & rent forwarding
- Index adjustment according to consumer price index
- Dunning & rent collection
- Deposit management & settlement
- Communication with tenants
- Coordination of maintenance & repair work
- Professional handovers & returns with protocol
Five advantages of professional apartment management
- No direct contact with tenants - The administration handles all discussions and negotiations.
- Reliable payment flow - Rent payments are collected and forwarded on time.
- Legally compliant index adjustment - Automated review and adjustment of the rent.
- Fast claims settlement - Repairs are efficiently organized and controlled.
- More time for the essentials - Owners can sit back and receive regular statements.
You can find a complete overview of the scope of services here on the Kroy Real Estate Website
Difference to classic property management
Many people confuse rental management with property management. The difference: The Property management looks after the building as a whole - such as the roof, façade and common areas. The Rental management on the other hand, is an individual service for your condominium. It is therefore the ideal complementary partner to property management and ensures that everything within the apartment is professionally managed.
For whom is rental management worthwhile?
- Private owners with one or more rented apartments
- Retirement home investors
- Persons residing abroad
- Owners with strong professional commitments
- Communities of owners with units for rent
Checklist: How to hire a rental management company
| Step | What to do |
|---|---|
| 1 | Obtain and compare management concept |
| 2 | Provide documents (rental agreement, contact details) |
| 3 | Conclude contract with rental management |
| 4 | Create handover protocol & hand over keys |
| 5 | Communicating the start of support |
Frequent errors in self-administration
- No written agreements with tenants
- Missed index adjustments - major loss of income!
- No dunning processes for late payments
- Lack of documentation for handovers
Does rental management make sense for you? Do the quick check!
Not every owner needs a rental management company right away - but many underestimate how much work even a single rented apartment entails. Answer the following questions honestly - if you answer „yes“ more than twice, a professional rental management company can help you. Housing management Take a lasting load off your nerves and finances:
| Question | Yes | No |
|---|---|---|
| Do you have little time for rental matters? | ☐ | ☐ |
| Do you not live near the rented apartment? | ☐ | ☐ |
| Would you like professional support with dunning & index adjustment? | ☐ | ☐ |
| Do you feel unsure about legal issues relating to tenancy law? | ☐ | ☐ |
| Would you like to maintain your rental apartment as a long-term investment? | ☐ | ☐ |
Conclusion: If you have agreed to this several times, it is worth talking to our administration team. We will take care of what you no longer need to worry about - discreetly, efficiently and transparently.
Conclusion: rental management provides security and saves time
Thomas Berger is now more relaxed than ever: Rent arrives on time, contact with the tenant is handled by the management, repairs are documented. The professional Rental management is the best decision he has made since buying a home. If you too would like to Housing management in experienced hands, we are at your disposal with our Special property management gladly at your side.
Your apartment in the best hands - with KROY Immobilien
Would you like to have your rented condominium professionally managed? KROY Immobilien offers you a tailor-made, all-round service - from rent specifications and tenant communication to legally compliant index adjustments. Especially for individual landlords in Salzburg and Vienna.
- Personal contact person
- Legally compliant rental processing
- Efficient dunning & deposit management
- Complete communication with tenants
Request advice now and secure management from a single source: Enquire now without obligation
FAQ on rental management
What is the difference between rental management and property management?
The property management company looks after the communal property, while the tenant management company looks after the individual property - i.e. your rented apartment.
What happens if the tenant defaults on payment?
Our rental management takes care of the entire dunning process, including payment monitoring and, if necessary, preliminary legal clarification.
How does the index adjustment of the rent work?
We monitor the legally relevant indices and implement the adjustment in a legally compliant manner at the appropriate time.
Do I have to be on site to use the rental management service?
No - all communication can take place digitally. Ideal for owners who live outside Vienna or Salzburg.
